SamCart is the first e-commerce platform constructed specifically for direct-to-consumer brands. Samcart Customer Service
Samcart is a software product that assists you offer digital products. It was created by Brian Casel, a digital online marketer and software designer that wanted to assist other digital marketers with sales and payments.
Casel developed a number of different software packages in the last 2 years, but Samcart is the one he is most happy with. It is his most substantial achievement and his preferred.
SamCart’s mission is to empower business owners and brand names with the tools they require to prosper.
Is SamCart Right For Me?
Are you searching for a new shopping cart however don’t understand what’s out there?
SamCart is a terrific shopping cart, but you require to be sure it’s right for your requirements. Knowing what functions you require and which ones you don’t will assist you choose which shopping cart is best for you.
If you have a service, subscription, physical item, digital item, or subscription, you could take advantage of SamCart.
The platform is enhanced to increase conversions and increase the life time value of each customer.Samcart Customer Service
SamCart has all the basic features you would desire in a shopping cart.
In this section, I’ve fired up SamCart, and we’ll cover the standard features of the Introduce and Grow strategies (strategies that will be discussed in the upcoming area on pricing).
Along the way, I’ll share my experience with SamCart, what I liked and didn’t like, and how a few of the features compare to its primary competitor, ThriveCart.
In the next section, we’ll discuss advanced SamCart features.Samcart Customer Service
One of the first things this shopping cart will let you do when you get going is set up your payment gateway with Stripe (for credit card purchases) or PayPal.
Stripe and PayPal are admittedly 2 of the most popular online payment processors.
SamCart supports Apple Pay and Google Pay!
SamCart integrates NOT with the following payment choices:
Cryptocurrency (like Bitcoin).
This puzzled me a bit due to the fact that ThriveCart (which is thought about SamCart’s main competitor) provides Authorize.net and Braintree for charge card processing. And it’s just been around for a few years.
Let’s talk about the kinds of payment alternatives readily available.
With SamCart, you can establish listings with the list below payment techniques and options:Samcart Customer Service
One-time single price offers.
Payment plans (aka Split-Pay).
Payment processing without processing fee.
Payment structure: controllable billing frequency for payment plans and subscriptions (weekly, monthly, quarterly, yearly, and customized ).
Choice of 8 currencies.
Quantity Limitations & shipping options.
Free SSL Certificate.
Test payments: Make sure to utilize SamCart’s test payments feature (aka sandbox mode) on checkout pages before releasing your brand-new item.
SamCart is slightly different from ThriveCart and its other competitors because of its comprehensive payment structure product flexibility. They also have granular billing frequency settings for payments.
High Converting Checkout Templates
Your checkout procedure should be to decrease bounce rates and improve conversions.
Templates are an incredibly effective tool, especially if you’re starting. They allow you to get more of the fundamentals while finding out what works and what does not.
However, most digital companies do not start with a complete suite of sales and marketing tools. So, where do you begin? Fortunately is that Samcart offers a wide range of design templates free of charge.
This includes the one-page funnel (a marketing technique made well-known by Brian Moran). As well as the embeddable and pop-up checkout pages.
With these lots of options for creating one-page funnels and checkout page templates, it’s simple for SamCart clients to begin submitting their item information.
As for design template personalization, you can customize numerous checkout page aspects with a few limitations. SamCart’s checkout designs can be tailored in the following methods:
Define Your Colors
Company logo Upload
Fields (Billing Address, Shipping Address, Email address, Postal code, Amount )
Guarantee Title & Text
Bullet Points Title, Bullet Points & Image
Terms & Conditions Checkbox
Terms & Conditions URL
SamCart has a quite old-fashioned method of customizing the checkout cart. You don’t get to see the modifications you make to the checkout designs aesthetically.
Instead of configuring your customization settings on SamCart’s control panel, you can see how your checkout page will look by clicking the preview button.
Samcart Drag & Drop Editor
SamCart has a great drag and drop editor (most SamCart analyses do not discuss this).
So far, this is a game-changer as few shopping carts use this level of style for checkout pages. You will be able to customize your landing pages throughout your sales funnel fully.
A terrific online shopping cart should have the capability to run A/B tests. Once you know which shopping cart variation works best through testing, you can begin to increase conversions gradually.
The setup process for developing SamCart split tests is extremely simple in the Advanced Settings tab. You will be asked for the name of the new variation. When this is set, you can click the variation you want to edit the settings for.
You will observe which variation you are modifying when the screen refreshes rapidly and takes you to the Product Particulars tab (you will see a difference in the URL of your test variation).
Order Bumps, Upsells & Coupons
SamCart’s value proposal is that their shopping cart software application makes it easy for you to maximize earnings and increase customer lifetime worth.
In this area, we check out how SamCart’s functions help people maximize every sale.
Let’s start with bump offers (functional for digital or physical items). In my experience, the conversion rate for these quick offers is high!
The setup process for including a bump deal to your checkout page is on the Upsells tab. Note that to add a deal, you should have an existing item in your account.
When a bump offer is added, it acquires the cost of the new product.
I see this as a minor downside due to the fact that there is an additional step if you require to change the rate of the product you wish to utilize as a bump deal.
In any case, SamCart makes their bumps look special!
The setup process for SamCart upsells is handled in a various location of the dashboard (sigh) however behaves similarly to bump deals. You will establish the one-click upsells in the upsells dashboard.
Consider the upsell dashboard as a location for upsell products. Here you can customize your upsell pages to your taste and associate them with the primary item.Samcart Customer Service
Personalization consists of upsell texts, placing videos, and everything you would get out of a standard upsell page.Samcart Customer Service
Comparable to bump deals, upsells handle the prices of the original item.
This could be a bit of disappointment if you’re running a promo in your funnel.
Because then you would have to duplicate the initial upsell page( s) and set up a various funnel .
Lastly, let’s speak about coupons and discounts! You can develop coupons within the exact same item dashboard (yay). All you require to do is switch on the “Allow Coupons” toggle and click the + Include Coupon button.
Once you have actually chosen your coupon code, you can also set the following:
Coupon Period (applied once or repeating).
Coupon type (percentage or Flat Rate).
Coupon Discount Amount.
After these settings have actually been configured, you will be triggered to use them to a product. Establishing discount codes with SamCart is simple, and you can establish multiple codes!
One of the first things you’ll want to integrate an online shopping cart with is your e-mail marketing autoresponder. Each time you make a sale, SamCart will instantly add the client to your e-mail list!
SamCart integrations for email suppliers are:
- Constant Contact.
The integration is as easy as copying and pasting your API key.
You might require a Zapier integration for email integrations if none of the above email marketing tools fit your requirements.
SamCart has actually stepped up its game with membership site integrations. Previously, only 4 membership sites were supported. They just recently added 3 more. As it stands, membership site integrations are hard for online shopping carts.
SamCart integrates with the following:.
Post Affiliate Pro.
Digital Access Pass.
If you utilize a platform like Teachable (or any other membership site platform), you can utilize a Zapier integration.
Marketing Automation Integrations
You can integrate your marketing automation software, tracking tools, and other sales processing with these native integrations:
SamCart does not provide webinar platform integrations, which is unfortunate given that numerous digital product owners today use webinars to sell their items online. Zapier can, however, integrate it with GoToWebinar and WebinarJam.
At times the software world isn’t always sunshine and rainbows. You might face a snag and require some assistance. Having an excellent support team behind you is important.
SamCart uses the list below types of support:
Assist Center Paperwork
Their support posts are extremely extensive (as they must be) and consist of video tutorials and/or valuable GIF images.
As thorough as the articles are, sometimes you require a bit more instant help.
That’s what the chat or e-mail option is for.
They normally respond within a couple of hours, if not minutes, for live chat.
Anticipate a couple of hours up to 24 hours. Support hours are weekdays from 9am to 5pm ET.
And the last support option they provide is their Facebook group which has 14,000+ members as of 2021.
SamCart, like a lot of online shopping cart business, does not use a direct support telephone number.
SamCart Advanced Features
In this section we will cover the sophisticated features of SamCart: The Dunning System (nicknamed “The Subscription Saver”) and The Affiliate Center.
Dunning is built into SamCart. As its name suggests, a dunning system is designed primarily for people who already have subscription items and desire to preserve or increase client value.
Subscription-based services worry about consumer churn. Customers might pay for an online subscription for a few months, choose to cancel, or for some reason, their credit cards fail.
SamCart makes a complex process easyand quick to set up for its premium users. The dunning system handles keeping not successful payment attempts.
Here are a few reasons clients’ charge card may stop working:
Card has been changed
Card has actually been blocked
Banks have blocked a transaction
Dunning software application deals with numerous techniques, such as sending e-mail tips to consumers that their card will end.
It’s an automated procedure that requires the client’s charge card details to be updated after payment attempts stop working on subscription payments.
A dunning tool can cost you $100+ monthly. SamCart has the dunning tool built-in.
The SamCart Affiliate Center
With this center, SamCart used to be miles ahead of other affiliate platforms. However in the meantime, its primary competitor (ThriveCart) is catching up.
In the affiliate management control panel, you can do the basic things like affiliate commission setup, payment period configuration, affiliate signup, affiliate approval, and cookie expiration.
This is where SamCart’s affiliate center shines. It was one of the very first affiliate systems to allow you to produce affiliate links that send visitors to any site of your option and credit affiliates when a possible customer decides to make a purchase.Samcart Customer Service
This works for business owners of big or small companies that wish to publish content.
You can set up your affiliate promotion links to send out visitors to a sales page (that’s the default), a webinar registration page, a squeeze page, or perhaps a YouTube URL, and your affiliates will still get credit when a sale is made!
The drawback to their affiliate control panel is that there are no affiliate tracking IDs for affiliates (this isn’t a must, however it’s a nice-to-have).
SamCart’s affiliate program function lacks ThriveCart’s performance.
ThriveCart also now has the capability to credit affiliates commissions based on any URL, and they let affiliates add custom affiliate tracking IDs to their links so they know exactly where their sales are originating from.Samcart Customer Service
Pros and Cons
- User-friendly platform to offer digital or physical products online
Fantastic checkout experience
Sales funnel features: One-click checkout popups, order bumps, and upsells to increase order value.
Advanced statistics like lifetime value.
Easy to develop discount coupon codes (% or $ off).
Payment models: one-time, subscriptions (control item payment frequency), payment plans, trials.
Landing page A/B split testing.
Knowledge base with training resources.
Checkout page cart abandonment capabilities.
Built-in Dunning System attempts to upgrade your client’s payment info for product/service renewals.
Drag and Drop Editor for checkout pages (move items such as a sales video anywhere you desire).
- Only supports Stripe and PayPal.
Regular monthly pricing beginning at $49 monthly.
No digital sales tax calculation built in
The affiliate system doesn’t have tracking IDs that affiliates can use.
So, just how much does SamCart cost?
SamCart uses 4 month-to-month pricing plans.
$ 49/month for the Launch Plan
$ 99/month for the Grow Plan
$ 199/month for the Scale Plan
$ 399/month for the Enterprise Plan
The SamCart Launch Plan is suitable for online entrepreneurs who wish to launch their first digital or physical product. It is not ideal for subscription entrepreneur or those who want the one-click upsell or payment plan functions. These features are unlocked in the Grow and Scale plans.
SamCart Grow Plan offers what Launch Plan does not. It consists of features like customer management, subscription cost reminders, advanced subscription cancelations, upsell functions and more.
The SamCart Scale Plan contains the sophisticated functions of SamCart. It includes all the functions available in the Launch and Grow plan, in addition to the integrated dunning tool, Affiliate Center, cart abandonment, built-in A B testing, CRM integrations, webhooks, and priority email and chat support.
The SamCart Enterprise Plan is for big services. This plan supplies you with a dedicated account manager, integration setup and whatever you need to start quickly,
Keep in mind: SamCart has updated its pricing page and changed the names of the plans (originally referred to as Basic Plan, Pro Plan, & Premium Plan).
Every SamCart pricing plan has a complimentary trial option and a money-back guarantee.Samcart Customer Service
Is it the ideal choice for you?
Let us learn if SamCart is the ideal shopping cart service for you before you begin a 14-day complimentary trial.
- You want a drag and drop shopping cart platform
- At the end of 2019, SamCart upgraded their platform to be able to set up page design templates with their brand new drag and drop editor. If you’re searching for a WYSIWYG, you can’t go wrong here!
- You have a subscription-based organization
- The Scale Plan is worth it if you have a subscription item, because of their tip system. Benefit from the 14 day totally free trial if you require to.
- You are supplying your affiliates with various kinds of tracking links to help them promote your products.
- SamCart’s affiliate function is ideal for item owners with existing material that drives causes their products.
Not Recommended IF:
- You want to add another monthly subscription charge
- SamCart’s pricing options are good, however compared to ThriveCart, which can do most of what SamCart’s Grow and Scale plan can do, I would recommend paying a one-time $495 (review link) for ThriveCart if you wish to avoid the month-to-month charge.
- You desire your affiliates to know where their sales are originating from
- As I stated previously, if you want your affiliates to help you promote your item( s), SamCart works, however you won’t be able to supply them with tracking features if you deal with SamCart’s affiliate platform.
Although SamCart is expensive each month, no one can deny that it is a powerful platform for any online marketer (especially the Scale Plan).Samcart Customer Service
Aside from the sophisticated functions, the user friendly user interface (and brand-new drag-and-drop editor) lets you develop beautiful checkout pages that set you apart from your competitors. Samcart Customer Service
SamCart is not without competition, nevertheless. ThriveCart equals them in the checkout page software space (they also have a drag and drop cart page home builder) with a one-time payment.
After utilizing both platforms, I would recommend SamCart’s Scale Plan for $199 per month and ThriveCart instead of SamCart’s Launch or Grow Plan.
Bottom line, SamCart, because the free trial lasts 14 days, you can see if it’s an excellent suitable for your online business!