SamCart is the very first e-commerce platform built specifically for direct-to-consumer brand names. Samcart Complaints
Samcart is a software product that assists you offer digital products. It was developed by Brian Casel, a digital online marketer and software application developer that wanted to help other digital online marketers with sales and payments.
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Casel established numerous different software packages in the last 2 years, however Samcart is the one he is most proud of. It is his most considerable accomplishment and his favorite.
SamCart’s mission is to empower entrepreneurs and brand names with the tools they require to succeed.
Is SamCart Right For Me?
Are you trying to find a new shopping cart however do not understand what’s out there?
SamCart is an excellent shopping cart, however you require to be sure it’s right for your requirements. Understanding what features you require and which ones you don’t will assist you decide which shopping cart is best for you.
If you have a service, subscription, physical item, digital product, or subscription, you might gain from SamCart.
The platform is optimized to increase conversions and increase the lifetime value of each client.Samcart Complaints
SamCart Characteristics
SamCart has all the basic features you would want in a shopping cart.
In this section, I have actually fired up SamCart, and we’ll cover the basic functions of the Launch and Grow plans (plans that will be described in the upcoming area on prices).
Along the way, I’ll share my experience with SamCart, what I liked and didn’t like, and how a few of the features compare to its primary rival, ThriveCart.
In the next section, we’ll go over sophisticated SamCart functions.Samcart Complaints
Payment Entrances
One of the first things this shopping cart will let you do when you start is established your payment entrance with Stripe (for credit card purchases) or PayPal.
Stripe and PayPal are undoubtedly 2 of the most popular online payment processors.
SamCart supports Apple Pay and Google Pay!
SamCart incorporates NOT with the following payment alternatives:
Authorize.net
Braintree
Skrill
Cryptocurrency (like Bitcoin).
This confused me a bit due to the fact that ThriveCart (which is considered SamCart’s main competitor) provides Authorize.net and Braintree for credit card processing. And it’s only been around for a couple of years.
Let’s speak about the kinds of payment options available.
With SamCart, you can set up listings with the following payment methods and choices:Samcart Complaints
One-time single price offers.
Payment plans (aka Split-Pay).
Subscriptions.
Payment processing without processing fee.
Payment structure: controllable billing frequency for payment plans and subscriptions (weekly, month-to-month, quarterly, every year, and custom-made ).
Free Trials.
Choice of 8 currencies.
Quantity Limitations & shipping options.
Free SSL Certificate.
Test payments: Be sure to utilize SamCart’s test payments feature (aka sandbox mode) on checkout pages prior to releasing your brand-new item.
SamCart is somewhat different from ThriveCart and its other rivals because of its comprehensive payment structure product versatility. They also have granular billing frequency settings for payments.

High Converting Checkout Templates
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Your checkout procedure should be to lower bounce rates and improve conversions.
Templates are an incredibly powerful tool, especially if you’re starting. They permit you to get more of the fundamentals while finding out what works and what doesn’t.
However, most digital services don’t begin with a full suite of sales and marketing tools. So, where do you start? The bright side is that Samcart provides a large range of design templates totally free.
This consists of the one-page funnel (a marketing method made popular by Brian Moran). In addition to the embeddable and pop-up checkout pages.
With these numerous options for developing one-page funnels and checkout page design templates, it’s simple for SamCart consumers to begin completing their product data.
As for template customization, you can customize a lot of checkout page components with a few restrictions. SamCart’s checkout designs can be tailored in the following methods:
Predetermined Colors
Specify Your Colors
Logo Upload
Fields (Billing Address, Shipping Address, Email address, Postal code, Amount )
Custom Fields
Text Button
Guarantee Title & Text
Bullet Points Title, Bullet Points & Image
Testimonials Title
Customized Content
Terms & Conditions Checkbox
Terms & Conditions URL
SamCart has a pretty old-fashioned method of customizing the checkout cart. You don’t get to see the modifications you make to the checkout designs aesthetically.
Instead of configuring your personalization settings on SamCart’s control panel, you can see how your checkout page will look by clicking the preview button.
Samcart Drag & Drop Editor
SamCart has a nice drag and drop editor (most SamCart articles do not mention this).
Up until now, this is a game-changer as very few shopping carts offer this level of design for checkout pages. You will have the ability to tailor your landing pages throughout your sales funnel fully.
Split Testing
An excellent online shopping cart need to have the ability to run A/B tests. When you know which shopping cart variation works best through testing, you can begin to increase conversions in time.
The setup procedure for creating SamCart split tests is extremely easy in the Advanced Settings tab. You will be asked for the name of the new variation. When this is set, you can click on the variation you wish to edit the settings for.
You will discover which variation you are modifying when the screen refreshes quickly and takes you to the Product Particulars tab (you will see a difference in the URL of your test variation).
Order Bumps, Upsells & Coupons
SamCart’s value proposition is that their shopping cart software makes it simple for you to maximize revenues and increase customer life time value.
In this area, we explore how SamCart’s functions help individuals make the most of every sale.
Let’s begin with bump offers (functional for digital or physical items). In my experience, the conversion rate for these quick offers is high!
The setup procedure for adding a bump offer to your checkout page is on the Upsells tab. Note that to add a deal, you should have an existing product in your account.
When a bump deal is included, it inherits the rate of the brand-new product.
I see this as a minor drawback because there is an additional step if you require to change the cost of the product you wish to use as a bump deal.
Either way, SamCart makes their bumps look special!
The setup process for SamCart upsells is handled in a different area of the dashboard (sigh) however behaves similarly to bump deals. You will establish the one-click upsells in the upsells control panel.
Consider the upsell dashboard as a location for upsell products. Here you can customize your upsell pages to your preference and associate them with the main item.Samcart Complaints
Customization consists of upsell texts, inserting videos, and whatever you would get out of a basic upsell page.Samcart Complaints
Similar to bump offers, upsells take on the pricing of the original product.
This could be a little bit of frustration if you’re running a promo in your funnel.
Since then you would have to replicate the initial upsell page( s) and set up a various funnel .
Lastly, let’s discuss coupons and discounts! You can produce coupons within the same item control panel (yay). All you need to do is turn on the “Enable Coupons” toggle and click the + Include Coupon button.
As soon as you have actually chosen your coupon code, you can likewise set the following:
Coupon Duration (used as soon as or repeating).
Coupon description
Coupon type (percentage or Flat Rate).
Coupon Discount Amount.
After these settings have actually been configured, you will be triggered to apply them to a product. Establishing discount codes with SamCart is basic, and you can set up numerous codes!
Autoresponder Integrations
Among the first things you’ll want to incorporate an online shopping cart with is your email marketing autoresponder. Each time you make a sale, SamCart will immediately include the consumer to your e-mail list!
SamCart integrations for email service providers are:
- ConvertKit.
- AWeber.
- Drip.
- GetResponse.
- Constant Contact.
- MailChimp
- iContact.
- Maropost.
The integration is as simple as copying and pasting your API secret.
You may require a Zapier integration for e-mail integrations if none of the above email marketing tools fit your requirements.
Membership Integrations
SamCart has stepped up its video game with membership site integrations. Formerly, just four membership sites were supported. They just recently included three more. As it stands, membership site integrations are tough for online shopping carts.
SamCart incorporates with the following:.
Kajabi.
WishList Member.
Post Affiliate Pro.
MemberPress.
Thinkific.
Member Mouse.
Digital Access Pass.
If you use a platform like Teachable (or any other membership site platform), you can use a Zapier integration.
Marketing Automation Integrations
You can integrate your marketing automation software, tracking tools, and other sales processing with these native integrations:
HubSpot
Intercom
Infusionsoft
ActiveCampaign
OntraPort
Webinar Integrations
SamCart doesn’t offer webinar platform integrations, which is unfortunate because lots of digital product owners today use webinars to sell their items online. Zapier can, nevertheless, integrate it with GoToWebinar and WebinarJam.
Customer Support
Occasionally the software application world isn’t always sunshine and rainbows. You may face a snag and need some assistance. Having an excellent support group behind you is essential.
SamCart uses the list below types of support:
Help Center Documentation
Chat support
Email support
Facebook Group
Their support posts are extremely comprehensive (as they should be) and include video tutorials and/or helpful GIF images.
As thorough as the articles are, sometimes you require a bit more immediate support.
That’s what the chat or e-mail option is for.
They usually respond within a few hours, if not minutes, for live chat.
Expect a couple of hours up to 24 hours. Support hours are weekdays from 9am to 5pm ET.
And the last support option they offer is their Facebook group which has 14,000+ members since 2021.
SamCart, like a lot of online shopping cart business, does not use a direct support contact number.
SamCart Advanced Features
In this area we will cover the innovative functions of SamCart: The Dunning System (nicknamed “The Subscription Saver”) and The Affiliate Center.
Dunning
Dunning is developed into SamCart. As its name recommends, a dunning system is developed mostly for individuals who currently have subscription products and wish to maintain or increase client value.
Subscription-based businesses stress over client churn. Clients might pay for an online subscription for a few months, decide to cancel, or for some reason, their charge card stop working.
SamCart makes a complicated process basicand quick to establish for its premium users. The dunning system deals with saving not successful payment efforts.
Here are a couple of reasons customers’ credit cards may fail:
Card expiration
Card has actually been changed
Card has been blocked
Banks have blocked a transaction
Dunning software works with various strategies, such as sending out e-mail suggestions to consumers that their card is about to expire.
It’s an automatic process that requires the consumer’s charge card information to be upgraded after payment attempts stop working on subscription payments.
A dunning tool can cost you $100+ every month. SamCart has the dunning tool built-in.
The SamCart Affiliate Center
With this center, SamCart used to be miles ahead of other affiliate platforms. However in the meantime, its primary rival (ThriveCart) is catching up.
In the affiliate management dashboard, you can do the basic things like affiliate commission setup, payment duration configuration, affiliate signup, affiliate approval, and cookie expiration.
This is where SamCart’s affiliate center shines. It was among the very first affiliate systems to permit you to create affiliate links that send visitors to any website of your option and credit affiliates when a potential customer chooses to make a purchase.Samcart Complaints
This works for entrepreneur of large or small businesses that wish to release content.
You can set up your affiliate promotion links to send visitors to a sales page (that’s the default), a webinar registration page, a capture page, and even a YouTube URL, and your affiliates will still receive credit when a sale is made!
The downside to their affiliate dashboard is that there are no affiliate tracking IDs for affiliates (this isn’t a must, but it’s a nice-to-have).
SamCart’s affiliate program feature does not have ThriveCart’s performance.
ThriveCart likewise now has the ability to credit affiliates commissions based on any URL, and they let affiliates add customized affiliate tracking IDs to their links so they know precisely where their sales are coming from.Samcart Complaints
Pros and Cons
Pros
- User-friendly platform to sell digital or physical items online
Remarkable checkout experience
Sales funnel functions: One-click checkout popups, order bumps, and upsells to increase order value.
Advanced stats like lifetime value.
Easy to create voucher codes (% or $ off).
Payment models: one-time, subscriptions (control item payment frequency), payment plans, trials.
Landing page A/B split testing.
Knowledge base with training resources.
Checkout page cart abandonment capabilities.
Built-in Dunning System tries to upgrade your customer’s payment info for product/service renewals.
Drag and Drop Editor for checkout pages (move products such as a sales video anywhere you want).
Money-Back Guarantee.
Cons
- Only supports Stripe and PayPal.
Month-to-month pricing beginning at $49 each month.
No digital sales tax calculation built in
The affiliate system does not have tracking IDs that affiliates can utilize.
So, how much does SamCart cost?
SamCart Pricing
SamCart offers 4 month-to-month pricing plans.
$ 49/month for the Launch Plan
$ 99/month for the Grow Plan
$ 199/month for the Scale Plan
$ 399/month for the Enterprise Plan
The SamCart Launch Plan appropriates for online entrepreneurs who want to launch their first digital or physical item. It is not ideal for subscription entrepreneur or those who desire the one-click upsell or payment plan functions. These features are opened in the Grow and Scale plans.
SamCart Grow Plan offers what Launch Plan does not. It consists of functions like client management, subscription charge tips, advanced subscription cancelations, upsell functions and more.
The SamCart Scale Plan consists of the advanced features of SamCart. It consists of all the functions offered in the Launch and Grow plan, in addition to the integrated dunning tool, Affiliate Center, cart abandonment, built-in A B testing, CRM integrations, webhooks, and concern email and chat support.
The SamCart Enterprise Plan is for big businesses. This plan provides you with a devoted account supervisor, integration setup and everything you require to get going rapidly,
Note: SamCart has upgraded its pricing page and altered the names of the plans (initially known as Basic Plan, Pro Plan, & Premium Plan).
Every SamCart pricing plan has a free trial option and a money-back guarantee.Samcart Complaints
Is it the right choice for you?
Let us find out if SamCart is the best shopping cart option for you prior to you begin a 14-day free trial.
Recommended IF:
- You desire a drag and drop shopping cart platform
- At the end of 2019, SamCart updated their platform to be able to configure page templates with their brand new drag and drop editor. If you’re looking for a WYSIWYG, you can’t fail here!
- You have a subscription-based company
- The Scale Plan is worth it if you have a subscription item, because of their suggestion system. Benefit from the 2 week totally free trial if you need to.
- You are offering your affiliates with numerous types of tracking links to help them promote your products.
- SamCart’s affiliate function is ideal for product owners with existing material that drives results in their products.
Not Recommended IF:
- You want to include another month-to-month subscription cost
- SamCart’s pricing options are excellent, but compared to ThriveCart, which can do most of what SamCart’s Grow and Scale plan can do, I would recommend paying a one-time $495 (review link) for ThriveCart if you want to avoid the monthly charge.
- You desire your affiliates to understand where their sales are originating from
- As I stated earlier, if you want your affiliates to help you promote your item( s), SamCart works, but you won’t have the ability to offer them with tracking functions if you deal with SamCart’s affiliate platform.
Review Conclusion
Even though SamCart is costly monthly, nobody can deny that it is a powerful platform for any online marketer (particularly the Scale Plan).Samcart Complaints
Aside from the advanced features, the user friendly interface (and new drag-and-drop editor) lets you produce gorgeous checkout pages that set you apart from your rivals. Samcart Complaints
SamCart is not without competitors, nevertheless. ThriveCart rivals them in the checkout page software application space (they likewise have a drag and drop cart page builder) with a one-time payment.
After using both platforms, I would recommend SamCart’s Scale Prepare for $199 each month and ThriveCart instead of SamCart’s Launch or Grow Plan.
Bottom line, SamCart, considering that the complimentary trial lasts 2 week, you can see if it’s a great suitable for your online organization!