SamCart is the very first e-commerce platform constructed specifically for direct-to-consumer brand names. How To Reach Samcart Customer Service
Samcart is a software product that helps you offer digital items. It was developed by Brian Casel, a digital online marketer and software designer that wanted to assist other digital online marketers with sales and payments.
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Casel established numerous various software packages in the last 2 years, however Samcart is the one he is most pleased with. It is his most considerable achievement and his favorite.
SamCart’s mission is to empower entrepreneurs and brands with the tools they need to be successful.
Is SamCart Right For Me?
Are you searching for a new shopping cart however do not know what’s out there?
SamCart is a fantastic shopping cart, however you require to be sure it’s right for your needs. Knowing what functions you need and which ones you don’t will help you decide which shopping cart is best for you.
If you have a service, membership, physical item, digital item, or subscription, you might benefit from SamCart.
The platform is enhanced to increase conversions and increase the lifetime value of each client.How To Reach Samcart Customer Service
SamCart Characteristics
SamCart has all the basic functions you would want in a shopping cart.
In this section, I’ve fired up SamCart, and we’ll cover the standard features of the Launch and Grow plans (plans that will be described in the upcoming section on rates).
Along the way, I’ll share my experience with SamCart, what I liked and didn’t like, and how a few of the features compare to its primary rival, ThriveCart.
In the next section, we’ll discuss advanced SamCart features.How To Reach Samcart Customer Service
Payment Gateways
Among the first things this shopping cart will let you do when you start is established your payment entrance with Stripe (for credit card purchases) or PayPal.
Stripe and PayPal are undoubtedly 2 of the most popular online payment processors.
SamCart supports Apple Pay and Google Pay!
SamCart integrates NOT with the list below payment choices:
Authorize.net
Braintree
Skrill
Cryptocurrency (like Bitcoin).
This confused me a bit due to the fact that ThriveCart (which is thought about SamCart’s main rival) offers Authorize.net and Braintree for credit card processing. And it’s only been around for a few years.
Let’s talk about the types of payment options offered.
With SamCart, you can set up listings with the list below payment approaches and alternatives:How To Reach Samcart Customer Service
One-time single price offers.
Payment plans (aka Split-Pay).
Subscriptions.
Payment processing without processing fee.
Payment structure: controllable billing frequency for payment plans and subscriptions (weekly, monthly, quarterly, yearly, and custom ).
Free Trials.
Choice of 8 currencies.
Quantity Limitations & shipping options.
Free SSL Certificate.
Test payments: Make sure to make use of SamCart’s test payments feature (aka sandbox mode) on checkout pages prior to introducing your new item.
SamCart is a little different from ThriveCart and its other rivals because of its detailed payment structure product flexibility. They also have granular billing frequency settings for payments.
High Converting Checkout Templates
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Your checkout procedure should be to reduce bounce rates and improve conversions.
Design templates are an exceptionally powerful tool, particularly if you’re starting. They allow you to get more of the essentials while learning what works and what does not.
However, most digital services do not begin with a complete suite of sales and marketing tools. So, where do you start? Fortunately is that Samcart supplies a wide range of templates totally free.
This consists of the one-page funnel (a marketing strategy made famous by Brian Moran). As well as the embeddable and pop-up checkout pages.
With these many choices for creating one-page funnels and checkout page templates, it’s simple for SamCart clients to start submitting their item data.
When it comes to template customization, you can tailor numerous checkout page aspects with a few restrictions. SamCart’s checkout designs can be customized in the following methods:
Preset Colors
Define Your Colors
Logo Upload
Fields (Billing Address, Shipping Address, Email address, Postal code, Amount )
Custom-made Fields
Text Button
Guarantee Title & Text
Bullet Points Title, Bullet Points & Image
Testimonials Title
Customized Content
Terms & Conditions Checkbox
Terms & Conditions URL
SamCart has a pretty old-fashioned method of customizing the checkout cart. You do not get to see the changes you make to the checkout develops aesthetically.
Instead of configuring your personalization settings on SamCart’s control panel, you can see how your checkout page will look by clicking the sneak peek button.
Samcart Drag & Drop Editor
SamCart has a great drag and drop editor (most SamCart reviews don’t mention this).
Up until now, this is a game-changer as few shopping carts use this level of style for checkout pages. You will be able to personalize your landing pages across your sales funnel completely.
Split Testing
An excellent online shopping cart need to have the capability to run A/B tests. Once you understand which shopping cart variation works best through testing, you can start to increase conversions with time.
The setup process for developing SamCart split tests is extremely easy in the Advanced Settings tab. You will be requested the name of the brand-new variation. As soon as this is set, you can click on the variation you wish to modify the settings for.
You will discover which variation you are editing when the screen refreshes quickly and takes you to the Product Details tab (you will see a distinction in the URL of your test variation).
Order Bumps, Upsells & Coupons
SamCart’s worth proposition is that their shopping cart software application makes it easy for you to optimize earnings and increase client life time worth.
In this section, we explore how SamCart’s features assist individuals make the most of every sale.
Let’s begin with bump offers (usable for digital or physical products). In my experience, the conversion rate for these quick offers is high!
The setup process for including a bump deal to your checkout page is on the Upsells tab. Note that to include a deal, you need to have an existing item in your account.
When a bump deal is added, it acquires the price of the brand-new product.
I see this as a minor downside because there is an additional action if you require to adjust the price of the item you want to utilize as a bump deal.
Either way, SamCart makes their bumps look distinct!
The setup procedure for SamCart upsells is handled in a different location of the dashboard (sigh) but acts similarly to bump deals. You will set up the one-click upsells in the upsells dashboard.
Consider the upsell dashboard as a location for upsell items. Here you can customize your upsell pages to your liking and associate them with the primary product.How To Reach Samcart Customer Service
Personalization consists of upsell texts, placing videos, and everything you would expect from a standard upsell page.How To Reach Samcart Customer Service
Similar to bump deals, upsells handle the prices of the original product.
This could be a little bit of disappointment if you’re running a promotion in your funnel.
Since then you would have to duplicate the initial upsell page( s) and set up a various funnel .
Finally, let’s speak about coupons and discounts! You can produce coupons within the exact same item dashboard (yay). All you require to do is turn on the “Allow Coupons” toggle and click the + Include Coupon button.
As soon as you have actually chosen your coupon code, you can also set the following:
Coupon Period (applied once or recurring).
Coupon description
Coupon type (percentage or Flat Rate).
Coupon Discount Amount.
After these settings have been set up, you will be prompted to use them to an item. Establishing discount codes with SamCart is basic, and you can set up numerous codes!
Autoresponder Integrations
Among the first things you’ll want to incorporate an online shopping cart with is your email marketing autoresponder. Whenever you make a sale, SamCart will immediately include the customer to your email list!
SamCart integrations for e-mail providers are:
- ConvertKit.
- AWeber.
- Drip.
- GetResponse.
- Constant Contact.
- MailChimp
- iContact.
- Maropost.
The integration is as easy as copying and pasting your API secret.
You may need a Zapier integration for e-mail integrations if none of the above e-mail marketing tools fit your requirements.
Membership Integrations
SamCart has stepped up its game with membership site integrations. Previously, only four membership websites were supported. They recently included 3 more. As it stands, membership site integrations are difficult for online shopping carts.
SamCart integrates with the following:.
Kajabi.
WishList Member.
Post Affiliate Pro.
MemberPress.
Thinkific.
Member Mouse.
Digital Access Pass.
If you utilize a platform like Teachable (or any other membership site platform), you can use a Zapier integration.
Marketing Automation Integrations
You can integrate your marketing automation software application, tracking tools, and other sales processing with these native integrations:
HubSpot
Intercom
Infusionsoft
ActiveCampaign
OntraPort
Webinar Integrations
SamCart does not provide webinar platform integrations, which is unfortunate given that many digital product owners today utilize webinars to sell their items online. Zapier can, nevertheless, integrate it with GoToWebinar and WebinarJam.
Customer Support
In some cases the software world isn’t constantly sunshine and rainbows. You may run into a snag and require some support. Having a great support team behind you is important.
SamCart offers the list below kinds of support:
Help Center Documentation
Chat support
Email support
Facebook Group
Their support articles are very extensive (as they ought to be) and consist of video tutorials and/or valuable GIF images.
As comprehensive as the posts are, sometimes you require a little bit more instant assistance.
That’s what the chat or email option is for.
They usually react within a few hours, if not minutes, for live chat.
Anticipate a couple of hours as much as 24 hours. Support hours are weekdays from 9am to 5pm ET.
And the last support option they provide is their Facebook group which has 14,000+ members since 2021.
SamCart, like the majority of online shopping cart companies, does not provide a direct support telephone number.
SamCart Advanced Features
In this section we will cover the innovative functions of SamCart: The Dunning System (nicknamed “The Subscription Saver”) and The Affiliate Center.
Dunning
Dunning is built into SamCart. As its name recommends, a dunning system is designed mostly for people who currently have subscription items and desire to keep or increase consumer value.
Subscription-based businesses stress over customer churn. Clients may spend for an online subscription for a couple of months, choose to cancel, or for some reason, their credit cards stop working.
SamCart makes a complex process simpleand quick to set up for its premium users. The dunning system deals with keeping unsuccessful payment efforts.
Here are a few reasons that customers’ charge card may fail:
Card expiration
Card has actually been replaced
Card has been blocked
Banks have actually blocked a transaction
Dunning software deals with numerous methods, such as sending e-mail pointers to consumers that their card will end.
It’s an automated process that requires the customer’s credit card details to be updated after payment efforts stop working on subscription payments.
A dunning tool can cost you $100+ every month. SamCart has the dunning tool built-in.
The SamCart Affiliate Center
With this center, SamCart used to be miles ahead of other affiliate platforms. But in the meantime, its primary rival (ThriveCart) is catching up.
In the affiliate management dashboard, you can do the basic things like affiliate commission setup, payment period setup, affiliate signup, affiliate approval, and cookie expiration.
This is where SamCart’s affiliate center shines. It was among the very first affiliate systems to allow you to develop affiliate links that send out visitors to any website of your choice and credit affiliates when a potential consumer chooses to purchase.How To Reach Samcart Customer Service
This works for entrepreneur of large or small businesses that want to publish material.
You can set up your affiliate promotion links to send visitors to a sales page (that’s the default), a webinar registration page, a squeeze page, and even a YouTube URL, and your affiliates will still get credit when a sale is made!
The drawback to their affiliate control panel is that there are no affiliate tracking IDs for affiliates (this isn’t a must, but it’s a nice-to-have).
SamCart’s affiliate program function lacks ThriveCart’s performance.
ThriveCart likewise now has the capability to credit affiliates commissions based on any URL, and they let affiliates add custom-made affiliate tracking IDs to their links so they understand precisely where their sales are coming from.How To Reach Samcart Customer Service
Pros and Cons
Pros
- Easy to use platform to offer digital or physical items online
Incredible checkout experience
Sales funnel features: One-click checkout popups, order bumps, and upsells to increase order value.
Advanced data like lifetime value.
Easy to produce voucher codes (% or $ off).
Payment models: one-time, subscriptions (control item payment frequency), payment plans, trials.
Landing page A/B split testing.
Knowledge base with training resources.
Checkout page cart abandonment capabilities.
Integrated Dunning System tries to update your customer’s payment info for product/service renewals.
Drag and Drop Editor for checkout pages (move items such as a sales video anywhere you want).
Money-Back Guarantee.
Cons
- Just supports Stripe and PayPal.
Monthly pricing beginning at $49 per month.
No digital sales tax calculation built in
The affiliate system doesn’t have tracking IDs that affiliates can utilize.
So, how much does SamCart cost?
SamCart Pricing
SamCart offers four month-to-month pricing plans.
$ 49/month for the Launch Plan
$ 99/month for the Grow Plan
$ 199/month for the Scale Plan
$ 399/month for the Enterprise Plan
The SamCart Launch Plan is suitable for online entrepreneurs who want to launch their very first digital or physical item. It is not ideal for subscription company owner or those who want the one-click upsell or payment plan functions. These functions are opened in the Grow and Scale plans.
SamCart Grow Plan provides what Launch Plan does not. It includes functions like consumer management, subscription fee suggestions, advanced subscription cancelations, upsell features and more.
The SamCart Scale Plan contains the innovative functions of SamCart. It includes all the features offered in the Launch and Grow plan, along with the integrated dunning tool, Affiliate Center, cart abandonment, built-in A B testing, CRM integrations, webhooks, and top priority email and chat support.
The SamCart Enterprise Plan is for large businesses. This plan supplies you with a devoted account supervisor, integration setup and everything you require to start rapidly,
Keep in mind: SamCart has actually upgraded its pricing page and changed the names of the plans (originally called Basic Plan, Pro Plan, & Premium Plan).
Every SamCart pricing plan has a totally free trial option and a money-back guarantee.How To Reach Samcart Customer Service
Is it the ideal choice for you?
Let us discover if SamCart is the ideal shopping cart option for you prior to you start a 14-day free trial.
Recommended IF:
- You want a drag and drop shopping cart platform
- At the end of 2019, SamCart updated their platform to be able to configure page design templates with their brand new drag and drop editor. If you’re trying to find a WYSIWYG, you can’t fail here!
- You have a subscription-based business
- The Scale Plan is worth it if you have a subscription product, because of their tip system. Benefit from the 14 day free trial if you require to.
- You are providing your affiliates with numerous kinds of tracking links to help them promote your products.
- SamCart’s affiliate function is perfect for product owners with existing material that drives leads to their items.
Not Recommended IF:
- You wish to add another monthly subscription charge
- SamCart’s pricing options are great, but compared to ThriveCart, which can do most of what SamCart’s Grow and Scale plan can do, I would recommend paying a one-time $495 (review link) for ThriveCart if you want to avoid the month-to-month cost.
- You desire your affiliates to understand where their sales are coming from
- As I stated previously, if you desire your affiliates to assist you promote your item( s), SamCart works, however you won’t be able to supply them with tracking functions if you work with SamCart’s affiliate platform.
Review Conclusion
Even though SamCart is expensive each month, no one can deny that it is a powerful platform for any online marketer (especially the Scale Plan).How To Reach Samcart Customer Service
Aside from the advanced functions, the easy-to-use interface (and new drag-and-drop editor) lets you develop stunning checkout pages that set you apart from your rivals. How To Reach Samcart Customer Service
SamCart is not without competitors, however. ThriveCart rivals them in the checkout page software application area (they also have a drag and drop cart page builder) with a one-time payment.
After using both platforms, I would recommend SamCart’s Scale Prepare for $199 per month and ThriveCart instead of SamCart’s Launch or Grow Plan.
Bottom line, SamCart, since the totally free trial lasts 14 days, you can see if it’s an excellent fit for your online organization!
