How To Contact Samcart Support

SamCart is the very first e-commerce platform developed particularly for direct-to-consumer brand names. How To Contact Samcart Support

Samcart is a software that assists you offer digital items. It was created by Brian Casel, a digital online marketer and software application developer that wished to assist other digital marketers with sales and payments.

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Casel established several different software packages in the last 2 years, but Samcart is the one he is most happy with. It is his most considerable achievement and his preferred.
SamCart’s mission is to empower business owners and brands with the tools they require to be successful.

Is SamCart Right For Me?

Are you looking for a new shopping cart but don’t know what’s out there?
SamCart is an excellent shopping cart, however you require to be sure it’s right for your needs. Knowing what features you need and which ones you do not will help you choose which shopping cart is best for you.

If you have a service, subscription, physical product, digital product, or subscription, you could benefit from SamCart.

The platform is enhanced to increase conversions and increase the lifetime worth of each client.How To Contact Samcart Support

SamCart Features

SamCart has all the basic features you would want in a shopping cart.

In this area, I have actually fired up SamCart, and we’ll cover the basic functions of the Release and Grow strategies (plans that will be discussed in the upcoming area on prices).

Along the way, I’ll share my experience with SamCart, what I liked and didn’t like, and how a few of the functions compare to its primary competitor, ThriveCart.

In the next area, we’ll go over sophisticated SamCart functions.How To Contact Samcart Support

Payment Gateways

Among the first things this shopping cart will let you do when you get going is established your payment gateway with Stripe (for charge card purchases) or PayPal.

Stripe and PayPal are undoubtedly two of the most popular online payment processors.

SamCart supports Apple Pay and Google Pay!

SamCart integrates NOT with the following payment alternatives:

Authorize.net
Braintree
Skrill
Cryptocurrency (like Bitcoin).

This confused me a bit because ThriveCart (which is considered SamCart’s primary rival) offers Authorize.net and Braintree for charge card processing. And it’s only been around for a couple of years.

Let’s discuss the kinds of payment alternatives offered.

With SamCart, you can set up listings with the following payment methods and alternatives:How To Contact Samcart Support

One-time single price offers.
Payment plans (aka Split-Pay).
Subscriptions.
Payment processing without processing fee.
Payment structure: controllable billing frequency for payment plans and subscriptions (weekly, monthly, quarterly, annually, and customized ).
Free Trials.
Choice of 8 currencies.
Quantity Limitations & shipping options.
Free SSL Certificate.

Test payments: Make certain to utilize SamCart’s test payments function (aka sandbox mode) on checkout pages before launching your brand-new item.

SamCart is a little different from ThriveCart and its other rivals because of its in-depth payment structure product versatility. They likewise have granular billing frequency settings for payments.

High Converting Checkout Templates

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Your checkout procedure should be to minimize bounce rates and improve conversions.

Design templates are an incredibly effective tool, particularly if you’re starting. They enable you to get more of the essentials while finding out what works and what does not.

Nevertheless, most digital organizations do not begin with a complete suite of sales and marketing tools. So, where do you start? The good news is that Samcart supplies a wide range of design templates for free.

This consists of the one-page funnel (a marketing technique made famous by Brian Moran). As well as the embeddable and pop-up checkout pages.

With these numerous options for developing one-page funnels and checkout page design templates, it’s easy for SamCart customers to begin submitting their item information.

When it comes to template personalization, you can customize so many checkout page components with a couple of constraints. SamCart’s checkout designs can be tailored in the following methods:

Preset Colors
Define Your Colors
Logo Upload
Fields (Billing Address, Shipping Address, Email address, Zip Code, Quantity )
Customized Fields
Text Button
Guarantee Title & Text
Bullet Points Title, Bullet Points & Image
Testimonials Title
Customized Content
Terms & Conditions Checkbox
Terms & Conditions URL

SamCart has a quite old-fashioned way of customizing the checkout cart. You do not get to see the changes you make to the checkout designs visually.

Instead of configuring your customization settings on SamCart’s control panel, you can see how your checkout page will look by clicking the sneak peek button.

Samcart Drag & Drop Editor

SamCart has a nice drag and drop editor (most SamCart reviews do not discuss this).
So far, this is a game-changer as not many shopping carts provide this level of style for checkout pages. You will have the ability to customize your landing pages throughout your sales funnel fully.

Split Testing

A terrific online shopping cart should have the capability to run A/B tests. As soon as you understand which shopping cart variation works best through testing, you can start to increase conversions with time.
The setup process for creating SamCart split tests is extremely basic in the Advanced Settings tab. You will be requested for the name of the brand-new variation. As soon as this is set, you can click the variation you want to modify the settings for.

You will notice which variation you are modifying when the screen refreshes rapidly and takes you to the Item Details tab (you will see a difference in the URL of your test variation).

Order Bumps, Upsells & Coupons

SamCart’s value proposition is that their shopping cart software application makes it easy for you to maximize profits and increase customer life time value.

In this section, we explore how SamCart’s features help individuals take advantage of every sale.

Let’s start with bump offers (functional for digital or physical items). In my experience, the conversion rate for these fast deals is high!

The setup procedure for including a bump deal to your checkout page is on the Upsells tab. Note that to include a deal, you need to have an existing item in your account.

When a bump offer is included, it acquires the cost of the new product.

I see this as a small downside since there is an additional action if you need to adjust the cost of the item you wish to utilize as a bump offer.

Either way, SamCart makes their bumps look distinct!

The setup procedure for SamCart upsells is managed in a different area of the control panel (sigh) but behaves likewise to bump offers. You will set up the one-click upsells in the upsells dashboard.

Think of the upsell control panel as a location for upsell products. Here you can customize your upsell pages to your liking and associate them with the primary product.How To Contact Samcart Support

Personalization includes upsell texts, inserting videos, and everything you would get out of a basic upsell page.How To Contact Samcart Support

Comparable to bump deals, upsells handle the prices of the original product.
This could be a little frustration if you’re running a promo in your funnel.

Because then you would have to duplicate the original upsell page( s) and configure a various funnel .

Finally, let’s discuss coupons and discounts! You can create coupons within the same product control panel (yay). All you need to do is switch on the “Allow Coupons” toggle and click the + Include Coupon button.

When you have selected your coupon code, you can also set the following:

Coupon Duration (used as soon as or repeating).
Coupon description
Coupon type (percentage or Flat Rate).
Coupon Discount Amount.

After these settings have actually been set up, you will be prompted to use them to an item. Establishing discount codes with SamCart is basic, and you can set up several codes!

Autoresponder Integrations

One of the first things you’ll wish to integrate an online shopping cart with is your e-mail marketing autoresponder. Every time you make a sale, SamCart will immediately add the customer to your e-mail list!
SamCart integrations for e-mail suppliers are:

• ConvertKit.
• AWeber.
• Drip.
• GetResponse.
• Constant Contact.
• MailChimp
• iContact.
• Maropost.

The integration is as simple as copying and pasting your API secret.

 

 

You may require a Zapier integration for e-mail integrations if none of the above email marketing tools fit your requirements.

Membership Integrations

SamCart has actually stepped up its game with membership site integrations. Formerly, just 4 membership websites were supported. They recently added three more. As it stands, membership site integrations are difficult for online shopping carts.

SamCart incorporates with the following:.

Kajabi.
WishList Member.
Post Affiliate Pro.
MemberPress.
Thinkific.
Member Mouse.
Digital Access Pass.

If you use a platform like Teachable (or any other membership site platform), you can use a Zapier integration.

Marketing Automation Integrations

You can integrate your marketing automation software application, tracking tools, and other sales processing with these native integrations:

HubSpot
Intercom
Infusionsoft
ActiveCampaign
OntraPort
Webinar Integrations
SamCart doesn’t use webinar platform integrations, which is unfortunate because many digital product owners today utilize webinars to sell their items online. Zapier can, nevertheless, integrate it with GoToWebinar and WebinarJam.

Client Support

In some cases the software world isn’t constantly sunshine and rainbows. You might run into a snag and require some assistance. Having an excellent support team behind you is essential.

SamCart provides the following kinds of support:

Assist Center Paperwork
Chat support
Email support
Facebook Group

Their support posts are very comprehensive (as they ought to be) and consist of video tutorials and/or practical GIF images.

As comprehensive as the articles are, occasionally you require a little bit more immediate support.

That’s what the chat or email option is for.

They typically react within a couple of hours, if not minutes, for live chat.

Expect a couple of hours as much as 24 hr. Support hours are weekdays from 9am to 5pm ET.

And the last support option they provide is their Facebook group which has 14,000+ members as of 2021.

SamCart, like many online shopping cart business, does not use a direct support telephone number.

SamCart Advanced Features

In this area we will cover the advanced functions of SamCart: The Dunning System (nicknamed “The Subscription Saver”) and The Affiliate Center.

Dunning

Dunning is constructed into SamCart. As its name suggests, a dunning system is designed mostly for people who already have subscription products and wish to maintain or increase customer value.

Subscription-based services fret about consumer churn. Consumers might pay for an online subscription for a couple of months, decide to cancel, or for some reason, their credit cards stop working.

SamCart makes a complicated procedure basicand fast to set up for its premium users. The dunning system handles storing not successful payment attempts.

Here are a few reasons consumers’ credit cards might stop working:
Card expiration
Card has been replaced
Card has been blocked
Banks have blocked a transaction

Dunning software application deals with numerous methods, such as sending out email suggestions to customers that their card will expire.

It’s an automated procedure that requires the client’s credit card details to be updated after payment attempts fail on subscription payments.

A dunning tool can cost you $100+ monthly. SamCart has the dunning tool built-in.

The SamCart Affiliate Center

With this center, SamCart used to be miles ahead of other affiliate platforms. But in the meantime, its primary competitor (ThriveCart) is catching up.

In the affiliate management dashboard, you can do the basic things like affiliate commission setup, payment period configuration, affiliate signup, affiliate approval, and cookie expiration.

This is where SamCart’s affiliate center shines. It was one of the first affiliate systems to allow you to develop affiliate links that send out visitors to any website of your choice and credit affiliates when a potential client decides to make a purchase.How To Contact Samcart Support

This works for business owners of big or small companies that wish to publish content.

You can set up your affiliate promotion links to send visitors to a sales page (that’s the default), a webinar registration page, a squeeze page, or perhaps a YouTube URL, and your affiliates will still get credit when a sale is made!

The downside to their affiliate dashboard is that there are no affiliate tracking IDs for affiliates (this isn’t a must, but it’s a nice-to-have).

SamCart’s affiliate program function does not have ThriveCart’s performance.

ThriveCart likewise now has the ability to credit affiliates commissions based upon any URL, and they let affiliates add custom affiliate tracking IDs to their links so they know precisely where their sales are originating from.How To Contact Samcart Support

Pros and Cons

Pros

• User-friendly platform to sell digital or physical products online
  Incredible checkout experience
  Sales funnel functions: One-click checkout popups, order bumps, and upsells to increase order value.
  Advanced stats like lifetime value.
  Easy to create voucher codes (% or $ off).
  Payment models: one-time, subscriptions (control product payment frequency), payment plans, trials.
  Landing page A/B split testing.
  Knowledge base with training resources.
  Checkout page cart abandonment capabilities.
  Integrated Dunning System tries to upgrade your customer’s payment info for product/service renewals.
  Drag and Drop Editor for checkout pages (move products such as a sales video anywhere you want).
  Money-Back Guarantee.

Cons

• Just supports Stripe and PayPal.
  Month-to-month pricing beginning at $49 each month.
  No digital sales tax calculation integrated in
  The affiliate system does not have tracking IDs that affiliates can utilize.
  So, how much does SamCart cost?

SamCart Pricing

SamCart uses four regular monthly pricing plans.

$ 49/month for the Launch Plan
$ 99/month for the Grow Plan
$ 199/month for the Scale Plan
$ 399/month for the Enterprise Plan

The SamCart Launch Plan is suitable for online business owners who want to launch their very first digital or physical product. It is not ideal for subscription business owners or those who desire the one-click upsell or payment plan functions. These features are unlocked in the Grow and Scale plans.

SamCart Grow Plan offers what Launch Plan does not. It includes features like client management, subscription charge pointers, advanced subscription cancelations, upsell features and more.

The SamCart Scale Plan includes the advanced functions of SamCart. It consists of all the functions available in the Launch and Grow plan, along with the built-in dunning tool, Affiliate Center, cart abandonment, built-in A B testing, CRM integrations, webhooks, and concern email and chat support.

The SamCart Enterprise Plan is for big services. This plan supplies you with a devoted account manager, integration setup and everything you need to begin quickly,

Note: SamCart has actually updated its pricing page and altered the names of the plans (initially referred to as Basic Plan, Pro Plan, & Premium Plan).

Every SamCart pricing plan has a totally free trial option and a money-back guarantee.How To Contact Samcart Support

Is it the right choice for you?

Let us discover if SamCart is the right shopping cart solution for you before you begin a 14-day totally free trial.

Recommended IF:

• You desire a drag and drop shopping cart platform
• At the end of 2019, SamCart updated their platform to be able to configure page templates with their brand new drag and drop editor. If you’re searching for a WYSIWYG, you can’t fail here!
• You have a subscription-based organization
• The Scale Plan is worth it if you have a subscription product, because of their suggestion system. Make the most of the 2 week complimentary trial if you need to.
• You are supplying your affiliates with numerous kinds of tracking links to help them promote your items.
• SamCart’s affiliate function is ideal for product owners with existing content that drives results in their items.

Not Recommended IF:

• You want to add another monthly subscription fee
• SamCart’s pricing options are great, however compared to ThriveCart, which can do the majority of what SamCart’s Grow and Scale plan can do, I would recommend paying a one-time $495 (review link) for ThriveCart if you wish to avoid the regular monthly charge.
• You want your affiliates to know where their sales are originating from
• As I stated previously, if you desire your affiliates to help you promote your item( s), SamCart works, but you won’t have the ability to supply them with tracking functions if you work with SamCart’s affiliate platform.

Review Conclusion

Although SamCart is pricey monthly, nobody can deny that it is an effective platform for any online marketer (particularly the Scale Plan).How To Contact Samcart Support

Aside from the advanced functions, the user friendly interface (and brand-new drag-and-drop editor) lets you develop stunning checkout pages that set you apart from your rivals. How To Contact Samcart Support

SamCart is not without competitors, nevertheless. ThriveCart rivals them in the checkout page software area (they likewise have a drag and drop cart page builder) with a one-time payment.

After using both platforms, I would recommend SamCart’s Scale Plan for $199 per month and ThriveCart instead of SamCart’s Launch or Grow Plan.

Bottom line, SamCart, given that the totally free trial lasts 14 days, you can see if it’s a great suitable for your online organization!